FAQs

To book, select your desired rentals, fill out the inquiry form with your event details, and we will respond with availability and an invoice. A 50% non-refundable deposit is required to secure your booking, with the balance due on the rental day.

We recommend booking as early as possible to secure your date, especially for peak seasons. Availability is first-come, first-served.

We are based in Middlesex County and deliver within 20 miles. Delivery fees apply based on mileage from our location.

Yes! Our team handles delivery, setup, and takedown to ensure a stress-free experience. We arrive 1-2 hours before your event start time to complete the setup.

Our standard rental period is 4 hours. Additional hours may be available for an extra fee.

Cancellations require at least 48 hours notice to reschedule. No-shows or last-minute cancellations will be charged the full rental amount.

Any damage beyond normal wear and tear will result in an extra fee based on the extent of the damage.

We can set up on grass, turf, or smooth concrete. We do not set up on gravel, dirt, or uneven surfaces.

Yes, inflatables and stuffing machine require a standard electrical outlet within 50 feet. If power isn’t available, a generator rental may be required.

X No shoes, food, drinks, or sharp objects inside rentals.
X No face paint, glitter, slime or confetti (stains rentals).
X Adult supervision is required at all times.

If bad weather is expected, we will work with you to reschedule. If rescheduling isn’t possible, the deposit remains non-refundable.

We take cleanliness and safety seriously. Our rentals are thoroughly cleaned and sanitized before and after each event using non-toxic, child-safe disinfectants.

Yes, we are fully insured and can provide a Certificate of Insurance (COI) upon request.